Our team maintains a consistent

flow of bookings

Online and offline reservations

360-degree
full-service booking acquisition

01.

Superb customer service on behalf of your hotel

02.

Customized proprietary back-office booking system

03.

Handle all bookings with secure PCI Compliance guidelines

04.

Handle all customer queries and amendments

Dedicated customer service team

We maintain your expectations of excellence

01.

Private label phone lines allows anonymity for secure bookings

02.

Expert UK call center and inquiry fulfillment

03.

Consultative approach for quotes to increase more direct reservations

04.

Same time zone availability for prompt response time

Inventory control

Superior record-keeping and tracking

01.

We avoid oversold rooms and duplicate bookings

02.

Strategic policies in place for requests within a 24 hour deadline

03.

Continous cross reference of property management system for all records

04.

Highest possible occupancy rates achieved is top priority

Wedding reservations and administration

We turn special
into perfect

01.

We liaise with your wedding co-ordinator and the bride and groom on local time for their wedding / honeymoon

02.

Manage all aspects of bookings, individual and groups

03.

Assist with honeymoon registry and documentation

04.

Allow free access to the honeymoon wishes gift registry